VSales Agent

Veda Diamonds · WhatsApp AI sales assistant

VSales Agent

    No chats yet. When someone messages your WhatsApp number, they'll appear here.

    Select a chat

    24-hour window closed: WhatsApp only allows approved templates. Call the customer, or wait for them to write again.

    Lead details

    Changes sync to the Google Sheet.

    Leads

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    ScoreNamePhoneBusinessGoalServiceBudgetStartDecidesStageCall / follow upTagsLast message

    Instant answers: 0 tokens, under 1 second

    When a customer's message means the same as a question here, this answer is sent without calling the AI. Questions the AI answers are suggested below for your approval. Use {name} to insert the customer's first name.

    Suggested by the AI: approve, edit or ignore

    Live answers

    What the AI knows

    Always-on notes go with every reply (keep them short). Other documents are searched and only the matching parts are sent, which keeps token use low.

      
          
      
          
      
            
            
      
              
              
              
            
      
            
            
      
              
              
            
      
          
      
          
      Pick a document on the left, upload a file, or add a note.
      
        
      
      
      

      
      
        
      
          
      Setup
      
          
        

          
        
            
        1 · Connect your Meta app webhook
        
            
        In your Meta app → WhatsApp → Configuration, paste these, click Verify and save, then subscribe to the messages field.
        
            
        Callback URL
        
            
        Verify token
        
            
        Privacy policy URL
        
          
        

          
        
            
        
              
        2 · WhatsApp
        
              
        
              
        
                
                
                
                
              
        
              
        
                
                
              
        
            
        
            
        
              
        3 · AI
        
              
        Pick Gemini or Claude. Only the key for the chosen provider is needed.
        
              
        
              
        
            
        
            
        
              
        4 · Alerts to your WhatsApp
        
              
        Hot leads, call requests and "needs a human" go to this number. Reply to an alert with 1 (take over), 2 (AI continues) or type a message for the customer.
        
              
        
              
        
            
        
            
        
              
        Instagram & Facebook Messenger
        
              
        Anaya answers Instagram DMs and Facebook Page messages too, in the same inbox. 
        
              
        
                
                
              
        
              
        
              
        One-time Meta steps (if Connect says a permission is missing)
                
          
                  
        1. Meta app → Use cases → add "Manage messaging & content on Instagram" and "Engage with customers on Messenger from Meta".
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        2. Business settings → System users → Sales → Assign assets → your Facebook Page and Instagram account (full control).
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        3. Generate a new token (Sales Agent app, never expires) with: whatsapp_business_messaging, whatsapp_business_management, pages_show_list, pages_messaging, pages_manage_metadata, pages_read_engagement, instagram_basic, instagram_manage_messages. Paste it in "WhatsApp permanent access token" above, Save, then Connect.
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        4. Meta app → Webhooks (or the Instagram/Messenger use case settings) → callback URL and verify token from step 1 above → subscribe Instagram: messages and Page: messages, message_echoes.
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        5. Instagram app → Settings → Privacy → Messages → Connected tools → turn on Allow access to messages.
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        Website (WordPress, Shopify, Wix, Next.js, any site)
        
              
        Paste this one line on any website: it adds the WhatsApp button (chats are tagged "website" with the page name) and an optional call-back form. Leads from it show here with an alert to you.
        
              
        Code snippet
        
              
        Lead webhook (for Zapier, Make, Elementor, Wix Automations)
        
              
        Preview the button
        
              
        Where to paste it on each platform
                
          
                  
        • WordPress: plugin "WPCode" (or "Insert Headers and Footers") → Footer → paste → Save. Elementor Pro: Custom Code → body end.
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        • Shopify: Online Store → Themes → ⋯ → Edit code → theme.liquid → paste just before </body> → Save.
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        • Wix: Settings → Custom code → + Add code → paste → All pages, Body – end → Apply. (For Wix Forms, also use Automations → "Send HTTP request" to the lead webhook.)
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        • Next.js: in app/layout.tsx: import Script from "next/script" and add <Script src=".../widget.js" data-site="KEY" strategy="afterInteractive" />.
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        • React / Vue / custom code / Webflow / Squarespace / Framer / static HTML: paste before </body> (or the site's "custom code / footer code" box).
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        • Own forms (any stack): POST JSON {name, phone, email, message} to the lead webhook, or turn on "capture your site's contact forms" below.
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        5 · Google Sheet & brochure
        
              
        
              
        
            
        
            
        
              
        6 · Follow-ups (service only, never marketing)
        
              
        Up to 2 short, human follow-ups, only inside the customer's 24-hour window, so they're free-form service messages, never templates or marketing. Never during quiet hours, never to bots.
        
              
        
            
        
            
        
              
        7 · How the AI sells
        
              
        Prices, portfolio and documents live in the Knowledge tab.
        
              
        
            
        
            
        
          
        
          
        
            
        Security
        
            
        Tokens and API keys are stored encrypted. Every login is recorded under Usage → Log. If a device is lost, log out everywhere.
        
            
          
        
        
        
      
        

      
        
        
        
          
        Usage & spend
        
          
        
          
        Leads 
        
          
        
          
        This month's funnel
        
          
        
          
        Leads by source (this month)
        
          
        
          
        This month
        
          
        
          
        AI cost is an estimate from your rates in Setup (₹0 if you're on Gemini's free tier). WhatsApp: first 1,000 service messages a month are free, then ≈ ₹0.115 each + 18% GST; replies to click-to-WhatsApp ad leads are free for up to 7 days.
        
          
        Day by day
        
          
        DayWA inWA outAI callsTokens inCachedTokens outAI ₹
        
          
        Log